Patient Experience: Room Service Ambassador

Medical City Healthcare; Dallas (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Behavioral health

Telemedicine

Paid time off

401k match

Education support

Job summary

Medical City Dallas is seeking a Room Service Ambassador to ensure patient meal service aligns with preferences and safety standards.

The role works within Food & Nutrition, emphasizing patient safety, HACCP guidelines, and collaboration with care teams. Benefits include comprehensive health plans and education support.

Strong customer service in hospitality or healthcare settings is preferred; training and development opportunities are available.

Qualifications

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Responsibilities

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s.
• Adhere to HACCP/food safety guidelines/policies & procedures
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time
• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

Skills

Customer service

Job description

Medical City Dallas is seeking a Room Service Ambassador to ensure patient meal service aligns with preferences and safety standards.

The role works within Food & Nutrition, emphasizing patient safety, HACCP guidelines, and collaboration with care teams. Benefits include comprehensive health plans and education support.

Strong customer service in hospitality or healthcare settings is preferred; training and development opportunities are available.