Room Quality & Training Lead

Alterra Mountain Company; Zephyr (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free season pass to Winter Park and 70

Discounted friends & family tickets

Medical, dental, vision, life, paid p`

401(k) plan with 100% company match -

Mental health resources

Food & beverage and retail discounts

Onsite employee childcare

Discounted equipment rentals, pro-deal

Job summary

Alterra Mountain Company seeks a meticulous Room Inspector to supervise housekeeping teams and uphold cleanliness standards across lodging facilities at Winter Park Resort. The role emphasizes training, safety, and adherence to wellness codes while coordinating with Front Desk for guest requests.

The ideal candidate has supervisory experience in a mountain resort setting and strong MS Office and SMS system familiarity. Expect evenings, weekends, and holidays with competitive hourly pay.

Qualifications

• Education: High School Diploma or GED required.
• Experience: at least two years of related housekeeping experience preferred.
• Experience as a supervisor preferred.
• Experience at a Mountain Resort Lodging Property preferred.
• Experience with Springer‑Miller SMS, Workday, and Microsoft Office preferred.

Responsibilities

• Trains and coaches housekeeping staff.
• Ensures staff have skills and tools to perform at high level.
• Demonstrates standards and procedures for staff to follow.
• Inspects and documents cleanliness and conditions.
• Investigates and improves cleaning instruments and methods.
• Manages safe employee and guest environment.
• Communicates with Front Desk on special requests.
• Ensures policy compliance and uniform standards.
• Occasionally acts as room attendant when needed.
• Handles off-season deep cleans and routine duties.

Skills

Honesty and integrity

Professional appearance

Policy compliance

Team leadership

Multitasking

Attention to detail

Communication

Adaptability

Education

High School Diploma or GED

Microsoft Office proficiency

Supervisory experience

Mountain resort lodging experience

Tools

Springer-Miller SMS

Workday

Microsoft Office Suite

Job description

Alterra Mountain Company seeks a meticulous Room Inspector to supervise housekeeping teams and uphold cleanliness standards across lodging facilities at Winter Park Resort. The role emphasizes training, safety, and adherence to wellness codes while coordinating with Front Desk for guest requests.

The ideal candidate has supervisory experience in a mountain resort setting and strong MS Office and SMS system familiarity. Expect evenings, weekends, and holidays with competitive hourly pay.