Room Inspector, Hampton Hotel

Landmark Hotel Group; Hampton (VA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Life insurance

Training & development

OnDemand Pay

Job summary

Landmark Hotel Group is seeking a Housekeeping Inspector to uphold the highest cleanliness standards across guest rooms, public areas, and staff areas. The role ensures staff training aligns with company programs and policies, supporting superior guest service and product quality in a fast-paced hotel environment.

The position emphasizes leadership, organization, and a guest-first approach, with availability across mornings, evenings, holidays, and weekends to maintain a pristine property and

Qualifications

• Minimum of two years' experience as a Housekeeper on a 100+ room property.
• High School Diploma or equivalent.
• Strong interpersonal and leadership skills.
• "Guest First/Service" approach.
• Strong organizational skills.
• Availability mornings, evenings, holidays, and weekends.

Responsibilities

• Maintain superior cleanliness levels in all guest rooms, public areas, and employee areas.
• Meet or exceed productivity and expense targets per budget.
• Ensure all housekeeping staff are trained in company programs.
• Ensure fair application of company policies and procedures.
• Support the hotel mission with emphasis on guest service and quality.
• Collaborate with other departments professionally.

Skills

Interpersonal skills

Leadership

Organizational skills

Guest-first service

Teamwork

Communication

Education

High School Diploma

Job description

“Recognized as the #1 workplace in Hampton Roads 2025"

Full-Time Job

At Landmark,PEOPLEare our business. Serving our guests, clients, and team members is ourPASSION!Be part of something great!JOIN OUR FAMILY, where People are Paramount.#LHGWhereYouBelong

Position Summary:

The Housekeeping Inspector is key to attaining our goals of Quality, Service Standards, particularly in reaching the standard of a "clean, crisp property where everything works." The Housekeeping Inspector takes charge of all components of hotel cleanliness.

Core Responsibilities:

• Maintain superior cleanliness levels in all guest rooms, public areas, and employee areas.
• Meet or exceed all productivity and expense levels as set forth in the budget process.
• Ensure that all Housekeeping Personnel are trained in the company-approved programs.
• Ensure that all department employees are treated to the fair and appropriate application of all company policies and procedures.
• Assist in the championing of the Company Mission Statement and Hotel Mission Statement with key emphasis on Superior Guest Service and Product Quality as described in "Our Quality Pledge and Standards of Service.”
• Maintain an open and professional approach towards fellow managers and their departments.

Qualifications:

• Experience: A minimum of two years of experience as a Housekeeper at a 100-plus-room property
• Education: High School Diploma or equivalent Basic Experience:
• Strong interpersonal and leadership skills
• "Guest First/Service" Approach
• Strong organizational skills
• Experience working in a fast-paced environment
• Morning, Evening, Holidays, and Weekend availability is required

Planning for the Future:

• 401(k) with company match
• Life insurance
• Training and Development Opportunities
• Paycor's OnDemand Pay

Rewards:

• Incentive-based bonus program
• Employee discounts
• Discounts for friends and family

Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.

If this sounds like the place for you and you share the same values... Join Us!

For more information about joining the Landmark Family, please visit LHGjobs.com

1813 W. Mercury Blvd.

Hampton, VA 23666

Call Us: 757-838-8484

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.