Room Inspector

Hilto; Shreveport (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hilto is seeking a Room Inspector to join its housekeeping team in Shreveport. You will inspect guest rooms and public areas, provide coaching to room attendants, and ensure amenities and supplies are stocked according to brand standards.

You will communicate maintenance issues, assist in training new staff, and help maintain accuracy of daily cleaning schedules while supporting leadership with workload and inventory tasks.

Qualifications

• High school diploma or equivalent required.
• 1 year of housekeeping experience in a hotel environment.
• Prior inspection or supervisory experience preferred.
• Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Verify completion and accuracy of daily cleaning assignments.
• Assist with inventory counts, supply control, and documentation as needed.
• Respond to guest requests and resolve concerns courteously and professionally.

Skills

Attention to detail

Communication

Leadership

Documentation

Time management

Education

High school diploma

Hospitality coursework

Tools

HotSOS

OnQ

Opera

Job description

313 rooms | 1,900 sq. ft. meeting/event spaceAmenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle.Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.The Room Inspector is responsible for inspecting guest rooms and public areas to ensure they meet brand cleanliness and quality standards. This role provides feedback, supports training, and helps maintain consistency and accuracy across the housekeeping team to ensure guest satisfaction.JOB DESCRIPTIONJob Title: Room InspectorDepartments: HousekeepingSupervision Exercised: NoneSupervision Received: Housekeeping Supervisor / Housekeeping Manager / Executive HousekeeperMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent required.Hospitality coursework or certification preferred.ExperienceMinimum 1 year of housekeeping experience in a hotel environment.Prior inspection or supervisory experience preferred.Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.Skills & KnowledgeExcellent attention to detail and quality control standards.Strong communication, coaching, and leadership abilities.Ability to document findings accurately and clearly.Good organizational and time management skills.Knowledge of cleaning procedures, safety protocols, and chemical handling.Ability to lift, push, and pull up to 50 lbs.Flexibility to work varied shifts, weekends, and holidays.Job Duties & ResponsibilitiesInspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.Provide immediate feedback and coaching to Room Attendants to correct deficiencies.Ensure rooms are properly stocked with amenities and supplies.Communicate maintenance issues and ensure timely follow-up.Assist in training new housekeeping staff on procedures and standards.Support the housekeeping leadership team with scheduling, assignments, and workflow management.Verify completion and accuracy of daily cleaning assignments.Assist with inventory counts, supply control, and documentation as needed.Respond to guest requests and resolve concerns courteously and professionally.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.