Room Attendants

Dana; Honolulu (HI); On-site; USD 22,041 - 30,307; Full time

Job summary

Bartell Hotels seeks a Room Attendant to maintain clean, comfortable guest rooms in Honolulu, Hawaii. The role focuses on upholding the property's cleanliness standards and ensuring guest satisfaction through meticulous room care.

Responsibilities include cleaning rooms daily, replacing linens, reporting maintenance needs, and following SOPs for safety and security. The position requires physical stamina and adherence to hotel policies.

Qualifications

• Clean customer rooms daily according to operational policies and standards.

Responsibilities

• Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards.
• Removes soiled bed and bath linens and replaces with clean linens as required.
• Removes accumulated trash and debris from room as required.
• Cleans bathroom area, dusts all surfaces and vacuums room as required.
• Replenishes promotional materials and literature and room amenities.
• Reports maintenance requests and replacement orders.
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling.
• Leaves all customer belongings in stay over rooms unless they have been discarded in the trash.
• Maximizes job efficiency and neat, orderly appearance by maintaining well‑stocked and clean supply cart and linen closet.
• Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s.
• Notifies Housekeeping Department immediately if any stock shortages exist.
• Pulls any damaged or rewash linen and returns them to the Housekeeping Department.
• Insures safety and security by securing the locks on linen closets and linen chute doors.
• Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Other duties may be assigned as needed.

Job description

Bartell Hotels is an equal opportunity employer.

Primary Objective of Room Attendant Position

To maximize customer satisfaction by providing neat and clean customer rooms in accordance with the standards of Bartell Hotels.

Responsibilities

• Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards.
• Removes soiled bed and bath linens and replaces with clean linens as required.
• Removes accumulated trash and debris from room as required.
• Cleans bathroom area, dusts all surfaces and vacuums room as required.
• Replenishes promotional materials and literature and room amenities.
• Reports maintenance requests and replacement orders.
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling.
• Leaves all customer belongings in stay over rooms unless they have been discarded in the trash.
• Maximizes job efficiency and neat, orderly appearance by maintaining well‑stocked and clean supply cart and linen closet.
• Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s.
• Notifies Housekeeping Department immediately if any stock shortages exist.
• Pulls any damaged or rewash linen and returns them to the Housekeeping Department.
• Insures safety and security by securing the locks on linen closets and linen chute doors.
• Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Other duties may be assigned as needed.

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 50 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.