Room Attendant - Williamsburg Lodge

Colonial Williamsburg; Williamsburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to uphold the highest standards of cleanliness and guest satisfaction. In this role, you will be responsible for preparing and maintaining guest rooms, ensuring a welcoming environment that meets quality expectations. The ideal candidate will thrive in a fast-paced setting, demonstrating excellent customer service and attention to detail. If you are passionate about hospitality and enjoy contributing to a positive guest experience, this position offers a great opportunity to be part of a dynamic team in a historic and vibrant location.

Qualifications

• Six months to one-year hotel housekeeping experience required.
• Must be proficient in English and able to follow instructions.

Responsibilities

• Clean and prepare guest rooms according to quality standards.
• Replenish supplies and ensure guest amenities are provided.
• Notify supervisor of repairs needed and maintain cleanliness.

Skills

Housekeeping

Customer Service

Attention to Detail

Physical Stamina

Education

High School Diploma

Tools

Vacuum Cleaner

Job description

The Room Attendant will clean and prepare guest rooms according to the quality FORBES standards;

Essential Duties:

• Change bedding and make beds as directed;
• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming;
• Vacuum rooms and hallways; keep public area around cart clean;
• Clean and polish furniture and fixtures;
• Clean windows, glass partitions, and mirrors using appropriate cleaners;
• Move and rearrange some furniture, as needed; turn mattresses;
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;
• Gather and empty trash;
• Deliver any items requested by guests to rooms; make sure guests have all amenities;
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;
• Follow safety and security procedures;
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles; and
• Perform other duties as required.

Requirements:

• Six months to one-year hotel housekeeping related experience.
• Must be available to work all shifts including days, nights, weekends, and holidays
• Physical requirements include, but are not limited to:
• Performing heavy cleaning; high and low dusting
• Transporting objects weighing up to 60 pounds
• A great amount of walking in all types of weather
• Lifting, standing and bending up to 8+ hours daily
• Ability to:
• Deal with the public and co-workers with tact and courtesy
• Use a vacuum cleaner
• Comprehend oral and written instructions
• Must be proficient in English.
• Willingness and ability to adhere to applicable grooming and appearance standards.

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.