Room Attendant - The Sanctuary

Kiawah Island Golf Resort; South Carolina; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive Discounts

Employee Meal Program

Training & Recognition

Wellness Fair

Free Parking

Medical Insurance

Dental & Vision

Life Insurance

401k Plan

Career Development

Job summary

Kiawah Island Golf Resort, a luxury destination near Charleston, SC, seeks a Housekeeping Room Attendant to deliver exceptional guest experiences by keeping rooms impeccably clean and maintained. Duties include daily service, evening turndown, and preparing rooms for new arrivals in line with Forbes Five-Star and AAA Five-Diamond standards.

The role requires strong English communication, ability to work independently or in a team, and basic math skills.

Qualifications

• High School graduate or equivalent is preferred.
• One year of experience preferred.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Ability to compute basic mathematical calculations required.

Responsibilities

• Responsible for daily ownership and operational execution of the Housekeeping Department.
• Clean and service assigned rooms according to standards including beds, dusting, vacuuming, bathrooms, trash removal, and cleaning kitchen area, refrigerator, coffee maker, cups, glasses and silverware.
• Notify supervisor upon completing servicing of rooms so rooms may be sold or occupied.
• Monitor and control supplies and amenities, minimize waste across housekeeping areas.
• Report, turn in, and log all lost and found items.
• Restock supplies and equipment as needed during shift.
• Report faulty equipment, linen shortages, maintenance needs, safety hazards to the supervisor on duty.
• Restock work areas for the next shift as assigned.
• Communicate with guests and housekeeping staff to efficiently service rooms.
• Perform tasks with attention to detail, speed, accuracy and follow-through.
• Uphold resort core values and policies.
• All other duties as assigned.

Skills

Teamwork

English communication

Basic math

Education

High School diploma or equivalent

Job description

Position Summary:

Housekeeping Room Attendants are responsible for delivering an exceptional guest experience by ensuring guest rooms are impeccably clean and well-maintained. Room Attendants thoughtfully perform daily service to each guest room, evening turndown service, and prepare guestrooms for new arrivals. Room Attendants are expected to adhere to Forbes Five-Star standards as well as AAA Five-Diamond standards in each task they are assigned.

Pay Rate:

The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position will be determined during the hiring process.

Qualifications:

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Ability to compute basic mathematical calculations required.

Expectations & Responsibilities:

• Responsible for the daily ownership and operational execution of the Housekeeping Department.
• Cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting and vacuuming, cleaning and sanitizing bathrooms, removing trash, and cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, and silverware.
• Upon completing servicing of rooms, notify supervisor so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Replenish supplies and equipment, as needed during the shift.
• Report faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to the supervisor on duty.
• Restock work areas for the next shift, as assigned.
• Must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms.
• Ability to perform tasks with attention to detail, speed, accuracy, and follow-through.
• Upholds the core values and policies & procedures of the resort.
• All other duties, as assigned.

Essential Physical Requirements:

• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.

• Ability to reach, bend, lift, and carry furniture and equipment.

Perks & Benefits:

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.