Housekeeping Office Coordinator - The Sanctuary

Kiawah Island Golf Resort; Northern (KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Exclusive Discounts at resort

Employee Meal Program

Employee Trainings and Appreciation

Leadership & Career Development

Bi-annual Wellness Fair

Free Parking

Medical, Dental, Vision, Disability, &

Vacation Pay after 60 days

401k after 30 days

Job summary

Kiawah Island Golf Resort is seeking a Housekeeping Office Coordinator to ensure the completion of housekeeping tasks and uphold top cleanliness standards across rooms. This role interfaces with room attendants, office staff, and other departments to coordinate requests and maintain smooth operations.

The position requires strong organization, effective communication, and the ability to manage shifts and office duties.

Qualifications

• Must be at least 18 years old.
• Team-oriented mentality.
• Must be highly organized, responsible and detail-oriented.
• Excellent communication skills.

Responsibilities

• Utilize the radio system and RGuest Service via a tablet to accept requests and pass along information to room attendants, as well as to receive updates from other departments.
• Basic knowledge of resort activities is required to ensure timeliness of customer needs that would be outlined each morning in Pre-Shift.
• Follows directions and performs tasks with attention to detail, speed, accuracy, and follow-through.
• Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to the manager on duty.
• Restock work areas for the next shift, as assigned.
• Assists with office duties such as becoming very familiar with Agilysys and R guest operating systems.
• Ability to start the day in an office environment and switch over to assisting with the inspection of rooms.
• Ability to answer office calls in a professional tone while also assisting the PM Housekeeping Manager on duty with office related tasks and assignments.
• Strong understanding of room cleanliness/inspection process and ability to think quick on their feet
• All other duties, as assigned.

Skills

Teamwork

Detail-oriented

Organized

Excellent communication

Tools

Agilysys

R Guest operating systems

Job description

Position Summary: Housekeeping Office Coordinators direct and assure the completion of all Sanctuary Housekeeping tasks assigned to room attendants and house persons while maintaining the highest standards of cleanliness.

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position will be determined during the hiring process.

Qualifications:

• Minimum 18 years of age.
• Team-oriented mentality.
• Must be highly organized, responsible and detail-oriented.
• Excellent communication skills.

Expectations & Responsibilities:

• Utilize the radio system and RGuest Service via a tablet to accept requests and pass along information to room attendants, as well as to receive updates from other departments.
• Basic knowledge of resort activities is required to ensure timeliness of customer needs that would be outlined each morning in Pre-Shift.
• Follows directions and performs tasks with attention to detail, speed, accuracy, and follow-through.
• Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to the manager on duty.
• Restock work areas for the next shift, as assigned.
• Assists with office duties such as, becoming very familiar with Agilysys and R guest operating systems.
• Ability to start the day in an office environment and switch over to assisting with the inspection of rooms.
• Ability to answer office calls in a professional tone while also assisting the PM Housekeeping Manager on duty with office related tasks and assignments.
• Strong understanding of room cleanliness/inspection process and ability to think quick on their feet
• All other duties, as assigned.

Essential Physical Requirements:

• Must be able to lift minimum weight of 20 lbs. across short-medium distances.
• Must be able to work on site due to daily needs of the job requirements.

Perks & Benefits:

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.