Room Attendant - The Sanctuary

Kiawah Island Golf Resort; Kiawah Island (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive Discounts

Employee Meals

Training & Appreciation

Wellness Fair

401k Plan

Free Parking

Job summary

Kiawah Island Golf Resort is seeking a Room Attendant for The Sanctuary to deliver meticulous housekeeping service in guest rooms, ensuring beds are made, bathrooms cleaned, and rooms prepared for new arrivals, all in line with Forbes Five-Star and AAA Five-Diamond standards.

You will work with the housekeeping team on site, communicate with guests and staff, manage supplies, and uphold safety and quality while contributing to an exceptional guest experience at Kiawah Island.

Qualifications

• High School graduate or equivalent is preferred.
• One year of experience is preferred.
• Must communicate clearly in English, both verbal and written.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and service assigned rooms per standards, including beds, bathrooms, and surfaces.
• Notify supervisor after servicing rooms to aid selling/occupancy decisions.
• Monitor supplies and minimize waste across housekeeping areas.
• Log lost and found items and report maintenance needs promptly.
• Restock supplies and equipment for the next shift.
• Communicate with guests and housekeeping staff to ensure efficient service.
• Uphold resort policies and perform other duties as assigned.

Skills

Communication (English)

Teamwork

Independence

Basic math

Education

High School diploma or equivalent

Job description

Position Summary

Housekeeping Room Attendants are responsible for delivering an exceptional guest experience by ensuring guest rooms are impeccably clean and well-maintained. Room Attendants thoughtfully perform daily service to each guest room, evening turndown service, and prepare guestrooms for new arrivals. Room Attendants are expected to adhere to Forbes Five-Star standards as well as AAA Five-Diamond standards in each task they are assigned.

Pay Rate

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position will be determined during the hiring process.

Qualifications

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Ability to compute basic mathematical calculations required.

Expectations & Responsibilities

• Responsible for the daily ownership and operational execution of the Housekeeping Department.
• Cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting and vacuuming, cleaning and sanitizing bathrooms, removing trash, and cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, and silverware.
• Upon completing servicing of rooms, notify supervisor so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Replenish supplies and equipment, as needed during the shift.
• Report faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to the supervisor on duty.
• Restock work areas for the next shift, as assigned.
• Must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms.
• Ability to perform tasks with attention to detail, speed, accuracy, and follow-through.
• Upholds the core values and policies & procedures of the resort.
• All other duties, as assigned.

Essential Physical Requirements

• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.
• Ability to reach, bend, lift, and carry furniture and equipment.

Perks & Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an 'at will' employment relationship.

Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to [e-mail].

Position Name

Room Attendant - The Sanctuary

Company

Kiawah Island Golf Resort

Position Location

Remote Type

Onsite

Requirements

To be considered, preferred applicants should present the following: