Houseperson - The Sanctuary

Kiawah Island Golf Resort; South Carolina; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive Discounts at resort and golf

Employee meal program

Training and appreciation events

Wellness and recognition programs

401k after 30 days

Job summary

Kiawah Island Golf Resort seeks a House Person to support daily housekeeping operations, process tasks, and work closely with team members to ensure guest rooms and public areas meet luxury standards. You will assist with linens, supplies, and floor carts to maintain efficiency and guest satisfaction.

The role emphasizes teamwork, reliability, and the ability to follow established procedures. On-site responsibilities require adherence to resort policies and strong communication with supervisors.

Qualifications

• Must have good to excellent communication skills in English (verbal and written).
• Must be able to work independently and in a team environment.
• High School graduate or equivalent is preferred.
• One year of experience is a plus.
• Must pass a background check.
• Computer efficiently in Excel and Word is preferred.

Responsibilities

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants and stock closets on assigned floors.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner in respect to our standards.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Utilize the radio system and the RGuest application to accept requests inputted by all departments at the hotel.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Restock work areas for the next shift as assigned.
• Uphold the core values and policies & procedures of the resort.

Skills

Communication skills

Teamwork

Attention to detail

Follow directions

Education

High School diploma or equivalent

Tools

Excel

Word

Job description

Position Summary:

The House Person will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. Teamwork amongst all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

Qualifications:

• Minimum Education – High School graduate or equivalent is preferred.
• Minimum Experience – Previous experience of one year a plus.
• Computer efficient in both Excel and Word is preferred.
• Must work both independently and in a team environment.
• Successfully complete the training and certification process for this position.
• Good to excellent communication skills in English both verbal and written.
• Must be able to pass a background check.

Expectations & Responsibilities:

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants and stock closets on assigned floors.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner in respect to our standards.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Able to utilize the radio system as well as the RGuest application to accept requests inputted by all departments at the hotel.
• Familiarity with the duties responsible for attending to the chutes as well as the carpets.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Assist with collecting newspaper and other items for recycling.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy and follow-through.
• Ability to work without direct supervision.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor.
• Restock work areas for the next shift as assigned.
• Upholds the core values and policies & procedures of the resort.
• All other duties as assigned.

Essential Physical Requirements:

• Must be able to lift and carry up to 50 pounds across short-medium distance.
• Reading and counting is essential.
• Must be able to work on site due to daily needs of the job requirements.

Perks & Benefits:

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.