Room Attendant (Part-Time) - Embassy Suites by Hilton Dorado del Mar Beach Resort

Hilton; Dorado (PR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to join their vibrant team at a beautiful beachfront resort. This role involves ensuring guest rooms are impeccably maintained and delivering exceptional service to enhance the guest experience. Ideal candidates will possess strong housekeeping and customer service skills, along with a positive attitude and reliability. Working in a dynamic environment, you will have the opportunity to contribute to creating memorable stays for guests while enjoying the perks of a supportive team atmosphere. If you thrive in fast-paced settings and have a passion for hospitality, this role is perfect for you.

Qualifications

• At least 1 year of experience in housekeeping and customer service.
• Ability to work independently or in teams with a positive attitude.

Responsibilities

• Clean guest bedrooms and bathrooms to high standards.
• Manage guest requests efficiently and maintain good relationships.
• Comply with hotel security and health regulations.

Skills

Housekeeping

Customer Service

Communication Skills

Positive Attitude

Flexibility

Job description

The Embassy Suites Dorado del Mar Beach Resort is looking for their next Room Attendant to join their team.

Embassy Suites Dorado del Mar Beach Resort’s private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views, and join us for made-to-order breakfast and complimentary evening receptions. Ideal Candidate will have at least 1 year of Housekeeping and Customer Service experience, be reliable, adaptable and have high volume experience and the willingness to learn and adapt in a fast-paced environment.

Shift Pattern: Full Availability. Rotating shifts throughout the week.

Pay Rate: $11.00 per hour

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Clean guest bedrooms and bathrooms
2. Vacuum rooms and corridors
3. Change and replenish bed linen, towels and guest amenities in line with company guidelines
4. Undertake regular deep cleaning tasks
5. Restock and maintain trolley on daily basis
6. Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
7. Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
8. Be environmentally aware
9. Dispose of waste accordingly
10. Manage guest requests in a timely and efficient manner
11. Comply with hotel security, fire regulations and all health and safety legislation
12. Carry out lost property procedures
13. Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Positive attitude
2. Good communication skills
3. Committed to delivering high levels of customer service
4. Excellent grooming standards
5. Ability to work on their own or in teams
6. Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Hotel experience
2. Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth