Room Attendant (Part-Time)

Buffalo Lodging Associates, LLC; Holyoke (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking hotel management company as a Room Attendant, where you will play a vital role in maintaining the cleanliness and comfort of guest rooms. This position offers the chance to work in a collaborative environment, ensuring that guests have a pleasant and memorable stay. With opportunities for training and growth, you will be part of a dedicated team that values hospitality and operational excellence. Enjoy competitive benefits, including paid holidays, a 401(k) plan, and hotel discounts, all while contributing to a community that prioritizes employee well-being and development.

Benefits

Paid Weekly

401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Qualifications

• Previous experience in a hotel setting or open to training.
• Ability to work on feet for extended periods.

Responsibilities

• Clean rooms/suites ensuring quality of cleanliness.
• Provide excellent customer service by responding to guest requests.

Skills

Customer Service Skills

Cleaning and Maintenance

Teamwork

Physical Stamina

Education

High School Diploma

Job description

Homewood Holyoke
375 Whitney Avenue
Holyoke, MA 01040, USA

Homewood Holyoke
375 Whitney Avenue
Holyoke, MA 01040, USA

Homewood Suites by Hilton Holyoke-Springfield/North- 375 Whitney Avenue, Holyoke, MA 01040

We are currently looking for a Part -Time Room Attendant to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

This position requires open availability, including weekends and holidays. Weekday shifts start at 9AM, and Weekend shifts start at 10AM.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.