Room Attendant - New Inn

sundance; Utah; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k & PTO

Season Pass

Employee discounts

Job summary

Sundance Mountain Resort is seeking a dedicated Room Attendant to maintain pristine guest rooms and public areas. The role requires attention to detail, friendly guest service, and a willingness to work varying shifts in a resort setting. Positions are available as full-time year-round, part-time year-round, or FT/PT seasonal.

Competitive benefits, employee discounts, and season pass are included. Training and team support are provided to uphold Sundance's standards of authenticity and guest

Qualifications

• Previous housekeeping experience preferred.
• Strong attention to detail and cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Driver's License is preferred.
• Physically capable of lifting up to 50 lbs regularly and more than 100 lbs occasionally.

Responsibilities

• Maintain clean, orderly guest accommodations indoors and outdoors.
• Work in high-traffic hallways as assigned.
• Check out keys, radio, and phone from Safety.
• Keep housekeeping carts stocked and organized.
• Follow manufacturer and OSHA standards for products.
• Update Optii system when cleaning a room.
• Prepare and service guest rooms to resort standards.
• Change linens, clean bathrooms, dust, vacuum, and replenish amenities.
• Restock amenities and manage trash and recycling.
• Support sustainability and energy-saving practices.
• Report maintenance issues promptly.
• Provide attentive, guest-focused service.

Skills

Attention to detail

Guest service

Flexible schedule

Two-way radio

Driver's license

Tools

Two-way radio

Job description

Job Title: ROOM ATTENDANT - INN

Rate of Pay: $17.00hr

Shift: Variable Shifts Monday – Sunday

FTYR Benefited Positions (4-5 shifts/week)

PT Year Round or FT/PT Seasonal available

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors.
• Willingness to work indoors in high traffic hallways based on assigned areas.
• Check out keys, radio, and phone from Safety.
• Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
• Ensure products are used to manufacturer's standard and OSHA standards.
• Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
• Prepare and service guest rooms daily according to resort and brand standards.
• Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities
• Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
• Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
• Remove all trash and recycle.
• Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
• Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
• Report any broken items to supervisor.
• Inspect guest rooms for maintenance issues and promptly report any deficiencies.
• Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
• Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
• Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
• Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
• Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement.
• Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

BENEFITS

• Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities
• Season Pass

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy