ROOM ATTENDANT - NEW INN

Sundance Mountain Resort; Provo (UT); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Subsidized medical, dental, vision

401(k) plan

Paid time off

Employee discounts

Season Pass

Job summary

A renowned resort is seeking a Room Attendant to maintain clean and comfortable guest accommodations. Responsibilities include changing linens, cleaning bathrooms, and ensuring guest satisfaction through prompt responses to requests. The ideal candidate will have previous housekeeping experience, strong attention to detail, and the ability to work in a team setting. This position may require working on weekends and use of a 2-way radio. A benefits package is included, along with employee discounts and a season pass.

Qualifications

• Housekeeping experience preferred.
• Strong attention to cleanliness and detail required.
• Ability to work weekends and holidays.
• Use of a 2-way radio is frequently required.

Responsibilities

• Maintain clean and comfortable guest accommodations.
• Change linens and clean bathrooms.
• Respond to guest requests promptly and courteously.
• Assist in maintaining exterior areas.

Skills

Attention to detail

Communication skills

Teamwork

Job description

Room Attendant - Inn

Rate of Pay: $17.00/hr

Shift: Variable Shifts Monday – Sunday (4–5 shifts per week)

Position Type: Full-Time / Part-Time, Year-Round or Seasonal

Essential Duties and Responsibilities

• Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors.
• Willingness to work indoors in high traffic hallways based on assigned areas.
• Check out keys, radio, and phone from Safety.
• Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
• Ensure products are used to manufacturer's standard and OSHA standards.
• Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
• Prepare and service guest rooms daily according to resort and brand standards.
• Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities.
• Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
• Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
• Remove all trash and recycle.
• Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
• Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
• Report any broken items to supervisor.
• Inspect guest rooms for maintenance issues and promptly report any deficiencies.
• Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
• Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
• Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
• Reach "full efficiency" defined as maintaining an average of 80 points for four consecutive weeks.
• Demonstrate strong attention to cleanliness standards and respond positively to feedback for continuous improvement.
• Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest‑service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2‑way radio is frequently required.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

Benefits

• Benefits package that includes: subsidized medical, dental, vision, 401(k), and paid time off policy.
• Employee discounts on dining and resort amenities.
• Season Pass.

Disclaimer

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

Job posted by ApplicantPro