Room Attendant - MFPKB

IHG Hotels; Louisiana (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

IHG Hotels is seeking a dedicated Room Attendant to keep rooms and suites fresh and welcoming for guests. You will help with guest requests, manage supplies, and report repairs while maintaining safety and cleanliness standards.

The role is physically demanding, requiring standing, lifting up to 50 pounds, and flexibility to work nights, weekends, and holidays. Join a team focused on excellent service and guest comfort.

Qualifications

• Must be able to stand for long periods.
• Ability to lift up to 50 pounds (23 kg).
• Good reading, writing and basic math skills.

Responsibilities

• Keep rooms and suites clean and welcoming, meeting standards and making each stay memorable.
• Assist guests with needs like toothbrushes or directions.
• Inform supervisor of progress and report repairs needed.
• Follow safety procedures and wear PPE when required.
• Manage supplies to minimize waste and log lost & found items.
• Work with others across hotel departments to ensure quality service.
• May assist with deep cleaning tasks and turndown duties.

Skills

Physical stamina

Customer service

Team communication

Flexible shifts

Job description

As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.

Your Day to Day -

• - You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
• - Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
• - Keep your supervisor updated on room service progress and alert them to any repairs needed
• - Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
• - Be organised - keep on top of supplies and amenities and always try to minimize waste.
• - Reunite items with owners - and log any lost and found property.
• - Look smart - wear your uniform with pride.
• - Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
• - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• - Report, turn in, and/or log all lost and found items according to established procedures.
• - Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• - May regularly assist with deep cleaning projects.
• - May have turndown duties.
• - May assist with other duties as assigned.

What We Need from You -

• - It's a physical role and you'll be on your feet most of the day, so fitness is important.
• - Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• - You'll might need to bend and kneel to complete some activities.
• - Literacy skills - reading, writing and basic math skills.
• - Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.

The hourly rate for this role is $16.23 to $18.27. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.