Room Attendant - Housekeeping (Full Time)

Hotel Polaris at US Airforce Academy; Rancho Palos Verdes (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at an established hospitality provider where your commitment to cleanliness and guest satisfaction will shine. This role is perfect for someone who thrives in a fast-paced environment and takes pride in creating welcoming spaces. You will be empowered to resolve guest complaints and foster loyalty through exceptional service. Enjoy a supportive atmosphere that values flexibility and teamwork, all while making a positive impact on guests' experiences. If you have a passion for service and an eye for detail, this opportunity is your chance to contribute to a memorable stay for every guest.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Benefits

401(k) Plan with Company Match

Paid Time Off

Employee Assistance Program

Qualifications

• Flexibility with work days and hours is essential.
• Previous experience in service-oriented roles is preferred.

Responsibilities

• Maintain cleanliness and organization of guest rooms and public areas.
• Collaborate with team members to meet guest needs.

Skills

Flexibility

Customer Service

Communication Skills

Attention to Detail

Multi-tasking

Job description

Overview

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

1. Enjoy working in a fast-paced environment while having an impeccable eye for detail.
2. Share your passion and knowledge to ensure completion of all cleaning responsibilities.
3. Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas.
4. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
5. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.

Qualifications

1. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
2. Experience. Previous experience passionately providing service to others preferred.
3. People Person. The best part of serving others is creating experiences for them that go beyond the expected.
4. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
5. A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

Compensation: Base Pay Start Rate: $20.60/Hr. We offer a competitive benefits package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!