Room Attendant - Housekeeping (Full Time)

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 24,582 - 35,012; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off/sick time

401(k) plan with company match

Job summary

A luxury resort in California is seeking dedicated cleaning staff to provide exceptional service in guest rooms and public areas. Candidates should have an eye for detail, flexibility in scheduling, and strong communication skills. Responsibilities include ensuring cleanliness and responding to guest needs. A competitive pay rate of $21.63 per hour is offered, alongside a comprehensive benefits package including medical, dental, and retirement plans.

Qualifications

• Flexibility with work days and hours.
• Experience in providing service to others preferred.
• Ability to communicate fluently in English.

Responsibilities

• Ensure the safety and cleanliness of guest areas.
• Take initiative to resolve guest complaints.
• Collaborate with team members to meet guest needs.

Skills

Attention to detail

Customer service

Communication

Job description

Overview

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail
• Share your passion and knowledge to ensure completion of all cleaning responsibilities
• Responsible for safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping linen and storage closets and public areas
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred
• People Person. The best part of serving others is creating experiences for them that go beyond the expected
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
• A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail

Compensation

Base Pay Start Rate: $21.63/Hr.

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!