Room Attendant - Housekeeper (Asistente de servicio de habitaciones)

Hyatt Hotels; Pleasanton (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel company is seeking a Room Service Assistant to maintain guest rooms and ensure high standards of cleanliness. The role requires engaging with guests and performing various cleaning tasks efficiently. The ideal candidate should have a high school diploma and previous cleaning experience. Join a dynamic team that values guest satisfaction and offers competitive benefits.

Benefits

Medical, dental, and vision insurance

Paid time off

Company contribution to 401k

Free basic life insurance

Travel discounts

Transportation and commuter parking benefits

Employee Assistance and Wellness Program

Educational and professional development

Referral bonus program

Qualifications

• Previous cleaning experience or equivalent training required.

Responsibilities

• Clean guest rooms according to standards.
• Greet guests warmly and courteously.
• Report repairs needed in guest rooms.

Skills

English

Education

High school diploma

Job description

Overview

Opportunity: Room Service Assistant

Clean and maintain guest rooms to ensure they meet established standards.

Career Path

Housekeeping Supervisor – Assistant Housekeeping Manager – Housekeeping Manager

Focus Areas

1. Greet guests warmly and courteously.
2. Clean guest rooms according to standards within the assigned time, including sweeping, mopping, scrubbing, or vacuuming.
3. Change bed linens and replace towels and other amenities.
4. Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
5. Report any repairs needed in guest rooms to management.
6. Handle lost and found items in accordance with hotel policies.
7. Practice safe work habits, use protective equipment, and follow MSDS and OSHA standards.
8. Perform housekeeping and lobby duties during staff shortages or peak periods.
9. Monitor guest satisfaction scores and work to improve overall and departmental guest satisfaction.
10. Ensure overall guest satisfaction.
11. Perform other duties as assigned by management.

Qualifications and Skills

1. High school diploma preferred.
2. Previous cleaning experience or equivalent training required.
3. Ability to understand and communicate in English.

Benefits and Advantages of HHM Hotels

1. Competitive salaries for full-time and part-time opportunities.
2. Medical, dental, and vision insurance.
3. Paid time off.
4. Company contribution to 401k.
5. Free basic life insurance.
6. Travel discounts.
7. Transportation and commuter parking benefits.
8. Employee Assistance and Wellness Program.
9. Educational and professional development.
10. Referral bonus program.

Work Environment and Context

1. Work hours vary and may include holidays and weekends.
2. Requires standing for extended periods, walking, pushing, pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and using cleaning chemicals.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship, or any other protected group.

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