Room Attendant (Housekeeper)

HEI Hotels & Resorts; Nashville (TN); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Medical and Dental plans

Vision insurance

Vacation/Sick/Holiday programs

401(k) with matching

Job summary

Sheraton Music City Hotel, operated by HEI Hotels & Resorts, is seeking a diligent hotel housekeeping attendant to maintain guest rooms and public spaces. You will clean bathrooms, strip and remake beds, dust surfaces, and replenish amenities to ensure a safe, comfortable guest experience.

Join a dedicated team with benefits including comprehensive medical options and 401(k). The role requires physical stamina and reliable attendance, with opportunities for growth within HEI Hotels & Resorts.

Qualifications

• Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
• Must be willing to pitch in and help coworkers as part of a team.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.

Responsibilities

• Maintain hotel rooms and building to ensure safe, clean experience for guests, associates, and vendors.
• Clean bathrooms, remove trash, dust surfaces, and replenish amenities in guest rooms.
• Make beds and change linens, lift up to 50 lbs when handling bedding.
• Adhere to cleaning procedures and standards for use of cleaning agents.
• Sign for room keys, retrieve keys, and restock supplies as needed.
• Attend shifts consistently and perform other duties as assigned.

Skills

Cleaning expertise

Team player

Chemical cleaning knowledge

Lifting up to 100 lbs

Verbal and written communication

Adaptable communication style

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest’s every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work?

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest’s every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work?

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties And Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.