Room Attendant / Housekeeper

Sleep Inn & Suites - Lancaster, WI; Lancaster (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Lancaster, WI is seeking a qualified Room Attendant to ensure rooms are inviting and comfortable. The successful applicant will have a flexible schedule, perform cleaning duties, and maintain a professional attitude while accommodating guest needs. Benefits include a 401(k) match, paid time off, and travel discounts.

Benefits

401(k) eligibility with matching contributions

Paid Time Off – Sick & Vacation

Holiday Pay

Travel discounts with various hotel brands

Growth opportunities across properties

Qualifications

• Ability to lift and push heavier items (over 10 lbs).
• Ability to stand for long periods and perform repetitive motions.
• Ability to accept criticism and work well under pressure.

Responsibilities

• Replenish items in rooms for guest use including towels and linens.
• Thoroughly clean guest rooms and bathrooms.
• Report maintenance issues or items left by guests.

Skills

Detail-oriented

Ability to work independently

Professional attitude

Time management

Job description

We are seeking a qualified physical Room Attendant who is highly motivated and can ensure rooms are inviting and comfortable.

Applicants must have the ability to work independently and efficiently perform cleaning duties.

Key Requirements/Qualifications:

• Ability to lift, push, pull more than 10 lbs. often; housekeeper carts can weigh 30 lbs. or more.
• Ability to stand for long periods and perform repetitive motions.
• Flexible schedule to meet business needs.
• Detail-oriented individual capable of focusing on cleaning responsibilities to ensure each room setup meets property standards.
• Ability to maintain a composed, gracious, and professional attitude.
• Ability to accept criticism and work well under pressure.

Responsibilities:

• Replenish items in rooms for guest use, including towels, linens, and amenities.
• Accommodate and anticipate guest needs, responding promptly and professionally.
• Thoroughly clean guest rooms and bathrooms as assigned (vacuuming, dusting, changing linens, emptying trash).
• Report any maintenance issues or items left behind by guests to the appropriate department.
• Familiarize yourself with the hotel's safety and emergency procedures.

This role is subject to successful completion of a background check.

Benefits:

For all team members:

• Eligibility to enroll in the 401(k) after 6 months, with a 100% match at 3% contributions and 50% up to 5%.
• Paid Time Off – Sick & Vacation
• Holiday Pay
• Growth and development opportunities across multiple properties in Wisconsin, South Dakota, North Dakota, and Iowa.
• Travel discounts through Choice Brand Hotels, Hilton, IHG, Marriott, and independent properties.

For full-time team members/leadership:

• Medical, dental, and vision insurance options, along with STD, LTD, critical illness, accident, and life insurance, plus flexible spending accounts.