Room Attendant / Housekeeper

Burnham Nationwide, Inc.; Lancaster (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry seeks a motivated physical Room Attendant to ensure rooms are inviting and comfortable. The role involves cleaning guest rooms, replenishing amenities, and maintaining a professional demeanor. Applicants should be detail-oriented and able to work independently, with a flexible schedule to meet business needs.

Benefits

401(k) with company match

Paid Time Off – Sick & Vacation

Holiday Pay

Travel discounts through various hotel brands

Medical, dental, and vision insurance (for full-time members)

Qualifications

• Ability to lift, push, pull more than 10 lbs. often.
• Ability to stand for long periods and perform repetitive motions.
• Ability to accept criticism and work well under pressure.

Responsibilities

• Thoroughly clean guest rooms and bathrooms as assigned.
• Replenish items in rooms for guest use, including towels and linens.
• Report any maintenance issues to the appropriate department.

Skills

Detail-oriented

Ability to work independently

Professional attitude

Flexibility

Job description

We are seeking a qualified physical Room Attendant who is highly motivated and can ensure rooms are inviting and comfortable.

The applicant must have the ability to work independently and efficiently perform cleaning duties.

Key Requirements/Qualifications:

• Ability to lift, push, pull more than 10 lbs. often; housekeeper carts can weigh more than 30 lbs.
• Ability to stand for long periods and perform repetitive motions.
• Flexible schedule to meet business needs.
• Detail-oriented individual capable of focusing on cleaning responsibilities to ensure each room is completed as required by the property.
• Ability to maintain a composed, gracious, and professional attitude.
• Ability to accept criticism and work well under pressure.

Responsibilities:

• Replenish items in rooms for guest use, including towels, linens, and amenities.
• Accommodate and anticipate guest needs, responding promptly and professionally.
• Thoroughly clean guest rooms and bathrooms as assigned, including vacuuming, dusting, changing bed linens, and emptying trash cans.
• Report any maintenance issues or items left behind from guests to the appropriate department.
• Become familiar with the hotel's safety and emergency procedures.

This role is subject to successful completion of a background check relevant to the role.

Benefits include:

For all team members:

• Eligibility to enroll in the 401(k) after 6 months of service.
• 100% match at 3% contributions, 50% up to 5%.
• Paid Time Off – Sick & Vacation
• Holiday Pay
• Growth and development opportunities within the company, potentially at the same or different properties. Currently, properties are in Wisconsin, South Dakota, North Dakota, and Iowa.
• Travel discounts through Choice Brand Hotels, Hilton, IHG, Marriott, and independent properties.

For full-time regular/leadership team members:

• Medical, dental, and vision insurance, with options for STD, LTD, critical illness, accident, life insurance, and flex spending.