Room Attendant/ Housekeeper

Sheraton Dallas Hotel by the Galleria; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated housekeeping staff to ensure guest rooms are clean and well-maintained. This role involves stocking supplies, cleaning rooms, and adhering to safety protocols. The ideal candidate will possess strong communication skills, attention to detail, and the ability to perform physically demanding tasks. Join a dynamic team that values professionalism and guest satisfaction, and contribute to creating a welcoming environment for all visitors.

Qualifications

• Ability to maintain cleanliness and organization in guest rooms.
• Strong communication skills for effective guest interaction.

Responsibilities

• Clean and maintain guest room areas according to company standards.
• Stock housekeeping carts and report damages or hazards.

Skills

Cleaning Skills

Communication Skills

Attention to Detail

Physical Stamina

Education

High School Diploma

Job description

Job Summary

Responsible for cleaning and maintaining guest room areas according to company procedures and standards.

Essential Job Functions

This description summarizes primary responsibilities and qualifications. It does not include all duties or qualifications that may be required now or in the future. The hotel operates 24/7, so shift times may vary.

1. Stock housekeeping carts with necessary cleaning supplies and amenities.
2. Observe knocking procedures before entering guest rooms.
3. Clean assigned guest rooms, ensuring amenities are stocked and checklists are completed.
4. Mark rooms as clean for supervisor inspection.
5. Report damages or hazards in guest rooms, such as broken furniture or lights.
6. Secure guest room doors upon exiting.
7. Maintain neatness in corridors and service areas.
8. Return lost and found items and guest room keys.
9. Follow all company policies and safety procedures.
10. Know fire prevention and emergency procedures.
11. Use protective equipment as required.
12. Report unsafe conditions, accidents, injuries, or property issues to management.
13. Maintain a neat and professional appearance, following company standards.
14. Perform additional duties as assigned by management.
15. Assist other housekeeping staff when needed.

Knowledge, Skills & Abilities

• Ability to bend, reach, dust, and make beds and clean bathrooms.
• Stand and walk for extended periods.
• Communicate effectively with guests and team members.
• Inspect rooms for cleanliness and left-behind belongings.
• Use written communication to document completed work.
• Perform cleaning duties with quick and precise hand movements.

Physical Demands

• Lifting up to 50 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

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Source: Driftwood Hospitality