Room Attendant

Wyndham Hotels & Resorts; Arlington (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality management company as a Room Attendant, where your attention to detail and commitment to guest satisfaction will shine. In this role, you'll maintain clean and attractive guestrooms, ensuring every guest experiences a welcoming stay. You'll be part of a dynamic team dedicated to providing exceptional service, while also enjoying the benefits of working in a supportive environment. If you have a passion for hospitality and a desire to contribute to a top-tier hotel experience, this opportunity is perfect for you.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift and move objects up to 50 pounds.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Ensure overall guest satisfaction and report missing items.

Skills

Effective communication skills

Attention to detail

Physical stamina

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, widely recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with an expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenues. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and uses industry-leading revenue management tools to optimize performance and asset value. With an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle.

Location

Residence Inn Arlington
1050 Brookhollow Plz Dr, Arlington, TX 76006

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day’s use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
3. Ability to stand during the entire shift.
4. Effective verbal and written communication skills with all levels of employees and guests, in an attentive, friendly, courteous, and service-oriented manner.