ROOM ATTENDANT-Home2 Suites By Hilton Laredo North

TEXAS WESTERN MANAGEMENT PARTNERS; Laredo (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Home2 Suites by Hilton Laredo North in Laredo, TX is hiring a full-time Housekeeper to maintain clean, welcoming guest rooms and public areas. You will follow brand standards, report repairs, restock supplies, and respond to guest requests with professionalism and a focus on guest satisfaction.

The role requires punctuality, attention to detail, and the ability to work a flexible shift. Training is provided, and you will join a supportive hospitality team.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms promptly according to procedures.
• Changes sheets, makes beds, and vacuums in stay-overs and check-outs.
• Dusts all surfaces in guest rooms, including furniture and fixtures.
• Cleans all mirrors.
• Notifies front desk when rooms are ready; reports rooms not serviced on time.
• Reports unsafe conditions to supervisor.
• Responds to guest and team requests promptly.
• Keeps linen cart and supplies organized.
• Secures equipment, keys and supplies.
• Reports lost and found items.
• Replaces light bulbs.
• Transports trash to disposal area.
• Replenishes guest room supplies.
• Cleans rooms per brand and company standards.
• Follows team cleaning and self-inspection procedures.
• Responds quickly to guest requests; follows up to ensure satisfaction.
• Maintains professional appearance.
• Follows company policies.
• Performs other duties as assigned.

Job description

Job Details

Job Location: Home2 Suites Laredo - Laredo, TX 78045

Position Type: Full Time

Job Shift: Any

We are thrilled to announce an opportunity to be a part of the Home2 Suites by Hilton Laredo North in Laredo TX. Join us in partnering with one of the best-in-class hotel operators, Texas Western Hospitality. Don't miss your chance to be a part of this team!

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds, and vacuums in both stay-over and check-out guest rooms.
• Dusts entire guest room, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window sills in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspection program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Qualifications