ROOM ATTENDANT

Texas Western Hospitality Group; Midland (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Texas Western Hospitality Group is seeking a detail‑oriented housekeeping attendant for Home 2 Suites Midland East. Responsibilities include cleaning and servicing guest rooms, restocking supplies, and ensuring brand standards are met to welcome guests with a Comfortable and spotless environment.

The role requires timely execution, ability to handle guest requests, and collaboration with the front desk to prepare rooms for sale while maintaining safety and organization throughout shifts.

Qualifications

• Experience cleaning guest rooms in a hotel or similar environment.
• Ability to follow brand procedures and cleanliness standards.
• Strong service mindset and responsiveness to guest requests.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services when service is complete so rooms may be sold.
• Maintains linen cart and supplies neat and organized to department standards.

Skills

Attention to detail

Time management

Customer service

Job description

Job Details

Job Location: Home 2 Suites Midland East - Midland, TX 79705

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold.
• Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs.
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard.
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management