Room Attendant - Hampton Inn by Hilton Buffalo, TX

Integral Hospitality Solutions, LLC; Buffalo (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

A hospitality services company in Texas is seeking a reliable Room Attendant to join their team. The ideal candidate must provide excellent customer service and ensure guest rooms are cleaned and serviced to a high standard. Responsibilities include greeting guests, changing linens, and maintaining cleanliness in public areas. Previous guest service and housekeeping experience are required, along with the ability to work with minimal supervision. This position may require working weekends and holidays.

Qualifications

• Previous guest service and housekeeping experience.
• Ability to work with little or no supervision.
• Physical mobility and stamina.

Responsibilities

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Cleaning public areas and guest rooms.

Skills

Guest service

Housekeeping experience

Ability to work independently

Attention to detail

Tools

Industrial cleaning equipment

Job description

Overview

Room Attendant Job Description. We are looking for a reliable and friendly Room Attendant to join our hospitality team to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

Responsibilities

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers and ashtrays.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms using an electronic device such as a phone or tablet.
• Returning and restocking cleaning cart at shift end.

Requirements

• Previous guest service and housekeeping experience.
• Experience using industrial cleaning equipment and products.
• You must work with little or no supervision while meeting high-performance standards.
• Be able to work weekends and holidays.
• Report to work with little or no notice whenever needed.
• Must be able and willing to work long shifts and overtime when needed.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite.