Room Attendant - Full Time

Sonesta International Hotels; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking a Room Attendant to join their housekeeping team in Atlanta. The role involves cleaning guest rooms and public areas, ensuring guest satisfaction, and assisting with laundry duties. Candidates should have previous housekeeping experience and the ability to lift heavy items. Benefits include health insurance, 401(k), and hotel discounts.

Benefits

Health insurance

401(k)

Paid leave

Hotel discounts

Educational assistance

Qualifications

• Previous housekeeping experience preferred.
• Ability to lift up to 75 pounds.
• Availability to work mornings, evenings, weekends, and holidays.

Responsibilities

• Clean and service assigned rooms and areas following established standards.
• Respond to guest requests and complaints, ensuring satisfaction.
• Assist with laundry duties and monitor supplies.

Skills

Fluency in English

Basic reading skills

Basic writing skills

Basic math skills

Teamwork

Job description

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Job Description Summary

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand standards to ensure total guest satisfaction.

Responsibilities

• Deliver Sonesta Service in all guest and client interactions per G.U.E.S.T. standards.
• Respond to guest requests and complaints, ensuring satisfaction.
• Clean and service assigned rooms and areas following established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash.
• Notify supervisors upon completion of service or report issues preventing room readiness.
• Assist with laundry duties, monitor supplies, operate laundry equipment, and report damages.
• Minimize waste of supplies and amenities.
• Assist with deep cleaning projects as needed.
• Report repairs or unsafe conditions.
• Handle lost and found items according to procedures.
• Promote teamwork and quality service through communication and coordination.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

Qualifications

• Previous housekeeping experience preferred.
• Experience in the extended stay industry is a plus.
• Fluent in English; other languages beneficial.
• Basic reading, writing, and math skills.
• Ability to stand, bend, climb, kneel, and move about frequently.
• Ability to lift up to 75 pounds.
• Regular use of cleaning chemicals required.
• Availability to work mornings, evenings, weekends, and holidays.

Additional Information

• Benefits include health insurance, 401(k), paid leave, hotel discounts, educational assistance, and more.
• Sonesta is an equal opportunity employer.
• Complete a full application and attach a resume; incomplete applications will not be considered.