Room Attendant - FT *The Garland*

Paycom; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Paycom is seeking a Room Attendant in North Hollywood, CA for a full-time, day-shift position in the Housekeeping department. The role involves cleaning guest rooms, servicing stay-overs, and preparing rooms for check-out and arrival, while maintaining safety and quality standards.

Responsibilities include handling linens, replenishing supplies, updating room status, and assisting guests with requests. EXPERIENCE in housekeeping is preferred; a high school diploma or equivalent is required.

Qualifications

• Candidate should be pleasant, team-oriented and capable of thorough cleaning.
• Experience in housekeeping or hospitality is a plus.
• High school or equivalent education required.

Responsibilities

• Clean guest rooms daily according to assignments and standards.
• Service stay-over rooms, change linens, replenish towels and amenities.
• Attend to check-out rooms with attention to detail and replenishments.
• Update room status after cleaning in the system or log.
• Provide guest service and respond to requests for towels, soap, and toiletries.
• Report maintenance issues to Engineering and escalate as needed.

Skills

Pleasant personality

Team-oriented

Good cleaning skills

Education

High school education or equivalent

Job description

Job Details

Job Location: North Hollywood, CA 91602, Position Type: Full Time, Salary Range: $25.00 - $25.00 Hourly, Job Shift: Day, The Garland

Position

Room Attendant

Department

Housekeeping

Division

Rooms

Position Purpose

To be responsible for the efficient and orderly cleaning and servicing of all assigned guest rooms as prescribed by the Director of Housekeeping; general cleaning of guest rooms per day and any other special assignments.

Essential Functions

• Clean guest rooms daily per daily assignments.
• Service all stay-over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed.
• Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenities.
• Update Status of room via the telephone when entering and completing the cleaning of assigned rooms.
• Maintain high standards of guest relations when in contact with the guest, and assist with extra towels, soap, shampoo, lotion, note pads, etc., when requested.
• Hand over any item left in a check-out room to the Lost and Found in bag with proper tag.
• Report any maintenance issues in room to Engineering.
• Load caddies per specifications at the end of shift ensuring all bottles of chemicals are properly labeled.
• Ensures safety measures are followed, including making sure door is closed upon exiting room.
• Sort soiled linen and put in washers.
• Keeping an updated inventory of laundry detergents.
• Complete a walkthrough and prepare a list of items needing repairs. Report all repair orders to the shift supervisor.
• Update the laundry list and record it on a daily basis.

Position Requirements

Knowledge, Skills & Abilities: Pleasant personality, team-oriented and enjoy working with and serving people; good cleaning skills.

Education/Experience: High school education or equivalent. Previous experienced preferred.

Reporting Relationship

This position reports to the Housekeeping Assistant Manager and Director of Housekeeping.

Exemption Status

Non - Exempt

Note

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.