On-Call Driver *The Garland*

The Garland; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

The Garland in North Hollywood, CA is seeking a Guest Services Driver to escort guests by shuttle or trolley, assist with luggage, and maintain mobility around the property. The role emphasizes friendly, courteous service and reliable transportation within the hotel environment.

Qualifications include a valid Class B CDL and strong communication skills; a second language is an asset. Experience in hotel guest services or driving is preferred.

Qualifications

• Excellent communication and customer-service skills.
• Valid Class B CDL and clean driving record.
• Hotel guest service or driving experience preferred.
• Second language is a plus.
• Professional and service-oriented attitude.

Responsibilities

• Drive guests to destinations in hotel shuttle/trolley.
• Monitor shuttle maintenance needs and report to management.
• Maintain efficient communication with front desk.
• Keep driveway and entry points orderly.
• Assist guests with luggage and packages.
• Escort guests to rooms and explain property features.
• Log all incoming and outgoing packages.
• Deliver gifts and amenities to guest rooms.

Skills

Great communication

Professional attitude

CDL Class B

Service mindset

Second language

Job description

Job Details

• Job Location: North Hollywood, CA 91602
• Position Type: Full-Time/Part-Time
• Salary Range: $25.00 - $25.00 Hourly
• Job Shift: Any THE GARLAND

Position

Driver

Department

Guest Services

Division

Rooms

Position Purpose

Escort guests in a friendly, courteous manner to/from the hotel while driving company shuttle/trolley. When needed, greet and welcome guests promptly with courteous and sincere smile, assist with opening doors and with guest luggage.

Essential Functions

• Drive guests to specified destinations in hotel shuttle/trolley
• Monitor company shuttle/trolley maintenance requirements and communicate needs to management
• Maintain efficient communication with front desk.
• Keep hotel’s driveway well maintained as well as entry doors and water station.
• Assist guests with their luggage, packages and bags
• Escort guests to their room and point specific features about the property.
• Keep a log of all incoming and outgoing packages.
• Deliver gifts and amenities to guests rooms

Position Requirements

• Great communication skills.
• Professional attitude and service oriented.
• Valid Class B commercial driver’s license and good driving record required
• Hotel guest service and or driving experience preferred
• A second language is an asset.

Reporting Relationship

Front Office Supervisor, Hotel Assistant Managers and Director of Rooms