Room Attendant - Four Points by Sheraton Kansas City Airport

Hulsing Enterprises; Kansas City (MO); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Four Points By Sheraton Kansas City Airport in Kansas City, MO is seeking an entry-level Room Attendant to help maintain the hotel's cleanliness and guest comfort. The role covers daily housekeeping tasks in guest rooms and public areas, delivering friendly, professional service to guests.

You will follow hotel policies and standards, manage linen replacements, and report any issues to housekeeping leadership.

Competenze

• High School Diploma or at least one year of previous experience as a room attendant or related field.
• Hotel-related or customer service experience is preferred.
• Must be team oriented, empathetic, friendly and show initiative.
• Well organized and able to prioritize tasks.

Mansioni

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
• After thoroughly cleaning the room, associate must leave the room as trained for inspection.
• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Conoscenze

Team orientation

Empathetic

Friendly

Initiative

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Job Details: Level: Entry, Job Location: Four Points By Sheraton Kansas City Airport - Kansas City, MO, Position Type: Full-Time/Part-Time, Salary Range: Undisclosed, Job Category: Entry Level

Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.

Essential Duties & Responsibilities:

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
• After thoroughly cleaning the room, associate must leave the room as trained for inspection.
• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Well organized and able to prioritize tasks.