Room Attendant - Embassy Suites by Hilton Miami Airport

Hilton Worldwide, Inc.; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their team. In this role, you will ensure guest satisfaction by maintaining cleanliness and responding to requests, all while working in a dynamic environment. The ideal candidate will have a strong work ethic and multitasking skills, with a passion for delivering exceptional guest experiences. Join a company renowned for its commitment to quality and innovation, where your contributions will be valued and recognized. This is an exciting opportunity to be part of a team that creates memorable experiences for guests every day.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Qualifications

• Prior housekeeping experience and excellent multitasking skills are essential.
• Familiarity with high-volume operations is preferred.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to guest requests and perform special services as needed.
• Stock and maintain housekeeping supply cart daily.

Skills

Housekeeping experience

Multitasking skills

Spanish proficiency

Strong work ethic

Education

High school diploma or equivalent

Job description

Job Description - Room Attendant - Embassy Suites by Hilton Miami Airport (HOT0BHXF)

Job Number:

HOT0BHXF

The ideal candidate will have prior housekeeping experience, excellent multitasking skills, a strong work ethic, possess some Spanish proficiency, and be familiar with high-volume operations. Hotel experience is preferred but not mandatory.

Shift Pattern: Full availability is needed including weekdays, weekends, and holidays. This position will primarily be supporting morning operations. Typical shift hours are 8:30AM-5:00PM, 9:00AM-5:30PM, and sometimes 2:00PM-10:30PM.

Pay Rate: $15.00 per hour

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels, and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!