Room Attendant - Embassy Suites

Hotel Polaris at US Airforce Academy; The Woodlands (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join the team at a leading hotel where you will provide exceptional cleaning services in guest rooms and public areas. This role requires flexibility, attention to detail, and a passion for serving others. You will work in a fast-paced environment, ensuring cleanliness and comfort for all guests. Your communication skills will be key in creating memorable experiences and resolving any guest concerns. If you enjoy working with people and thrive in a dynamic setting, this position is for you!

Qualifications

• Must be 18 years or older.
• Previous experience in service preferred.

Responsibilities

• Ensure safety, cleanliness, and organization of guest areas.
• Resolve guest complaints and create loyalty.
• Collaborate with team members to meet guests’ needs.

Skills

Flexibility

Communication

Attention to Detail

Job description

Overview

You are part of the team at Embassy Suites that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.
• Must be 18 years or older.

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