Room Attendant-53800

Auro Hotels Management; Herndon (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Auro Hotels Management is seeking a dedicated Guest Room Attendant to ensure guest satisfaction through exceptional room cleanliness and attentive service. The role emphasizes following established cleaning procedures to uphold the hotel's standards and supporting colleagues as needed.

The attendant will maintain supplies, handle linen and amenities, and perform safe, efficient cleaning across guest rooms and public areas.

Qualifications

• Follows established cleaning procedures to maintain high cleanliness standards.
• Maintains guest room supplies and amenities.
• Performs tasks and requests from management.
• Ensures safety procedures and loss prevention guidelines are followed.

Responsibilities

• Clean guest rooms to established standards.
• Replace and stock linens, amenities, and bathroom supplies.
• Move furniture, dust, and clean surfaces.
• Empty trash and clean ashtrays.
• Assist colleagues to complete workloads.
• Follow emergency procedures and hotel policies.
• Cleans lobbies, corridors, and public areas as assigned.
• Availability for evening shift (3:00–11:00 pm) and at least 30 hours per week.

Skills

Attention to detail

Customer service

Teamwork

Safety awareness

Time management

Job description

The purpose of the Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Guest Room Attendant must ensure guest satisfaction through room cleanliness and attention to our guests needs.

Essential Job Functions

• Knows and follows established cleaning procedures to maintain a high standard of cleanliness for guest rooms according to Auro Hotels' and Branded standards.
• Assists colleagues when own workstation is completed.
• Properly uses all cleaning fluids and supplies.
• Properly places guest amenities, e.g., toilet paper, tissues, guest service directories and turndown amenities.
• Perform and complete any special projects or reasonable requests assigned by management.
• Knows and actively practices the hotels' emergency procedures and loss prevention guidelines.
• Sorts, counts, folds, marks, and carries linens.
• Makes beds (triple sheeting) with clean sheets in excellent condition and dusts furniture.
• Replenishes supplies such as drinking glasses and writing supplies.
• Moves furniture, hangs drapes, rolls carpets and replaces light bulbs.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies. Sweeps and scrubs bathroom floor.
• Perform all duties in a safe manner and monitor those actions of others.
• Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways, when requested
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, woodwork, windows, door panels, and sills.
• Stocks and replenishes linen rooms if necessary
• Sweeps patios/balconies and ensures cobwebs are removed.
• Available to start immediately.
• Compensation is pay per room, depending on production.
• Full-time hours available (at least 30 per week).
• Availability during the evening shift, hours 3:00 to 11:00 pm.

Location(s)

2520 Wasser Terrace, Herndon , Virginia 20171 , United States

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.