Room Attendant

EOS Hospitality LLC; Rehoboth Beach (DE); Hybrid; USD 26,000 - 34,000; Full time

Job summary

EOS Hospitality LLC is seeking a diligent Room Attendant to maintain the cleanliness and comfort of assigned rooms and public areas. You will support the housekeeping team, ensure guest satisfaction, and uphold quality standards throughout the guest experience.

The role requires flexibility to work weekends and holidays. Previous hotel experience is preferred to help quickly adapt to brand standards and operating procedures, while delivering exceptional service to guests.

Qualifications

• Flexibility to work weekends, weekdays or holidays.
• Previous hotel experience preferred.

Responsibilities

• Maintain cleanliness of assigned rooms and public areas.
• Communicate effectively with team members to prevent and resolve issues.
• Handle cleaning and sanitizing of bathrooms, bedrooms, and common areas.
• Replace used towels, toiletries, and restock supplies as needed.
• Make beds with clean linen and check for any maintenance needs.
• Inspect furniture and report damages to supervisor.
• Ensure minibar and related appliances are clean and serviced.
• Inspect closets, drawers, and storage areas for missing items or hazards.
• Remove all trash and replace liners; maintain sanitation standards.
• Assist with check-out room turnaround including dusting and organizing.

Job description

Job Summary

Reporting to our Housekeeping Management/Supervisory team, the Room Attendant is responsible for maintaining the cleanliness of assigned rooms and public areas and ensuring guest satisfaction throughout the guests’ experience, communicating effectively with other team members to prevent and resolve any issues.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards, and correct maintenance and use of equipment.
• Be familiar with all hotel services, features, local attractions, and activities, to respond to guest inquiries accurately.
• Should be available to work weekend shifts Sat/Sun and be available to work holidays and/or special events.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Remove all dirty terry and replace with clean par to designated layout.
• Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor, and empty trash containers and ashtrays.
• Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
• Inspect the condition of bathrobes and replace soiled/damaged ones.
• Remove laundry bags and slips, dirty bed linen, and make up the bed with clean linen.
• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow, and a luggage rack.
• Open all drawers/doors in check-out rooms and remove items left by previous guests.
• Check under bed(s), chairs, and sofa for debris and remove if present.
• Inspect the condition of all furniture for tears, rips, or stains; report any damages to the supervisor.
• Remove dust and debris from designated areas including but not limited to, all furniture, media, and accessories, and realign furniture to floor plan and replace missing items.
• Remove dust, smudges, and spills from the minibar; restock items and ensure it is plugged in and secured.

Requirements

• Flexibility to work weekends, weekdays or holidays.
• Previous hotel experience preferred.

Source: EOS Hospitality