Room Attendant ($16.25/hr)

Friendwell Group; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Friendwell Managed Hotels is seeking a Room Attendant to maintain cleanliness and presentation of guest rooms and public areas. You will follow hotel standards, replace linens, and ensure guests have a comfortable stay.

Ideal candidates are reliable, able to work all shifts including nights and weekends, and fluent in English. Prior housekeeping experience is a plus, but training is available.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is an asset.
• Flexibility to work varying shifts including nights, weekends, and holidays.
• Ability to work independently and as part of a team.
• Physical ability to stand, walk, bend, and lift for extended periods.
• English communication skills required.

Responsibilities

• Receive assigned work areas, keys, supplies, and priority room requests from the housekeeping supervisor or leader.
• Clean and prepare guest rooms according to hotel standards using approved cleaning products and procedures.
• Make beds and replace linens and pillowcases.
• Clean and sanitize bathrooms, including toilets, sinks, showers, and bathtubs.
• Vacuum carpets and mop floors to maintain a clean and safe environment.
• Dust furniture, walls, fixtures, and other surfaces.
• Replace towels, toiletries, and other guest amenities as required.
• Empty trash and recycling bins and dispose of waste properly.
• Inspect rooms for maintenance issues or damages and report them promptly to management.
• Maintain and restock housekeeping carts with linens, amenities, and cleaning supplies.
• Follow all hotel safety, sanitation, and security procedures.
• Respond to guest requests courteously and report concerns or complaints to ensure guest satisfaction.
• Report missing items, damages, or mechanical issues to the Housekeeping Manager or Supervisor and submit any lost-and-found items.

Skills

Attention to detail

Time management

Organizational skills

Communication

Customer service mindset

Education

High School diploma or equivalent

Job description

Join our dynamic hospitality team as a Room Attendant, where your attention to detail andcommitment to cleanliness help create a welcoming and comfortable environment for ourguests. In this role, you will be responsible for maintaining the cleanliness, organization,andoverall appearance of guest rooms and public areas. Your efforts will play an essential roleindelivering exceptional service and ensuring every guest enjoys a pleasant and memorablestay.

We are a drug-free workplace and participate in E-Verify.

Key Responsibilities

This description outlines the primary duties of the position; however, it is not intended tobe anexhaustive list. Employees may be asked to perform additional tasks as needed.

• Receive assigned work areas, keys, supplies, and priority room requests from thehousekeeping supervisor or leader.
• Clean and prepare guest rooms according to hotel standards using approved cleaningproducts and procedures.
• Make beds and replace linens and pillowcases.
• Clean and sanitize bathrooms, including toilets, sinks, showers, and bathtubs.
• Vacuum carpets and mop floors to maintain a clean and safe environment.
• Dust furniture, walls, fixtures, and other surfaces.
• Replace towels, toiletries, and other guest amenities as required.
• Empty trash and recycling bins and dispose of waste properly.
• Inspect rooms for maintenance issues or damages and report them promptly tomanagement.
• Maintain and restock housekeeping carts with linens, amenities, and cleaning supplies.
• Follow all hotel safety, sanitation, and security procedures.
• Respond to guest requests courteously and report concerns or complaints to ensure guestsatisfaction.
• Report missing items, damages, or mechanical issues to the Housekeeping Manager orSupervisor and submit any lost-and-found items.

Requirements

Due to the cyclical nature of the hospitality industry,employees must be flexibleand able to work varying schedules based on operational needs.

• Availability to work all shifts, including nights, weekends, and holidays
• Ability to communicate effectively in English
• High school diploma or equivalent preferred
• Previous housekeeping or cleaning experience is an asset
• Ability to work independently and as part of a team
• Physical ability to stand, walk, bend, and lift for extended periods
• Ability to clean multiple guest rooms during an eight-hour shift
• Self-motivated with a professional and positive attitude

QUALIFICATION STANDARDS

Skills

• Strong attention to detail
• Effective time management
• Organizational skills
• Good communication abilities
• Customer service awareness and guest-focused mindset

Education

High School graduate or equivalent preferred.

Experience

Previous experience in the service industry a plus.

NOTICE

Friendwell Managed Hotels function twenty-four (24) hours a day, seven days a week,365days a year. As a part of the hospitality industry a hospitable service atmosphere mustbe maintained at all times. All employees are required to project a friendly, welcoming,and positive attitude.