Room Attendant ($16.25/hr)

Friendwell Group; Edison (NJ); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Friendwell Group is seeking a Room Attendant to maintain cleanliness and presentation of guest rooms and public areas in our hotel. You will ensure a welcoming environment, handle supplies, and support a positive guest experience in a fast-paced setting.

This role requires flexibility to work varied shifts, ability to communicate in English, and a conscientious, detail-oriented attitude. Prior housekeeping experience is a plus, with opportunities for growth within the hospitality team.

Qualifications

• Strong attention to detail and accuracy.
• Excellent time management to handle multiple rooms.
• Organizational skills to keep supplies and spaces orderly.
• Clear communication with guests and team members.
• Customer service focus to ensure guest satisfaction.

Responsabilités

• Receive assigned work areas, keys, supplies, and priority room requests from supervisor.
• Clean and prepare guest rooms according to hotel standards using approved products and procedures.
• Make beds and replace linens and pillowcases.
• Clean and sanitize bathrooms, including toilets, sinks, showers, and bathtubs.
• Vacuum carpets and mop floors to maintain a clean and safe environment.
• Dust furniture, walls, fixtures, and other surfaces.
• Replace towels, toiletries, and guest amenities as required.
• Empty trash and recycling bins and dispose of waste properly.
• Inspect rooms for maintenance issues or damages and report them promptly to management.
• Maintain and restock housekeeping carts with linens, amenities, and cleaning supplies.
• Follow hotel safety, sanitation, and security procedures.
• Respond to guest requests courteously and report concerns or complaints to ensure guest satisfaction.
• Report missing items, damages, or mechanical issues to Housekeeping Manager or Supervisor and submit lost-and-found items.

Connaissances

Attention to detail

Time management

Organizational skills

Communication

Customer service

Formation

HS Diploma

Description du poste

Join our dynamic hospitality team as a Room Attendant, where your attention to detail andcommitment to cleanliness help create a welcoming and comfortable environment for ourguests. In this role, you will be responsible for maintaining the cleanliness, organization,andoverall appearance of guest rooms and public areas. Your efforts will play an essential roleindelivering exceptional service and ensuring every guest enjoys a pleasant and memorablestay.

We are a drug-free workplace and participate in E-Verify.

Key Responsibilities

This description outlines the primary duties of the position; however, it is not intended tobe anexhaustive list. Employees may be asked to perform additional tasks as needed.

• Receive assigned work areas, keys, supplies, and priority room requests from thehousekeeping supervisor or leader.
• Clean and prepare guest rooms according to hotel standards using approved cleaningproducts and procedures.
• Make beds and replace linens and pillowcases.
• Clean and sanitize bathrooms, including toilets, sinks, showers, and bathtubs.
• Vacuum carpets and mop floors to maintain a clean and safe environment.
• Dust furniture, walls, fixtures, and other surfaces.
• Replace towels, toiletries, and other guest amenities as required.
• Empty trash and recycling bins and dispose of waste properly.
• Inspect rooms for maintenance issues or damages and report them promptly tomanagement.
• Maintain and restock housekeeping carts with linens, amenities, and cleaning supplies.
• Follow all hotel safety, sanitation, and security procedures.
• Respond to guest requests courteously and report concerns or complaints to ensure guestsatisfaction.
• Report missing items, damages, or mechanical issues to the Housekeeping Manager orSupervisor and submit any lost-and-found items.

Requirements:

Due to the cyclical nature of the hospitality industry,employees must be flexibleand able to work varying schedules based on operational needs.

• Availability to work all shifts, including nights, weekends, and holidays
• Ability to communicate effectively in English
• High school diploma or equivalent preferred
• Previous housekeeping or cleaning experience is an asset
• Ability to work independently and as part of a team
• Physical ability to stand, walk, bend, and lift for extended periods
• Ability to clean multiple guest rooms during an eight-hour shift
• Self-motivated with a professional and positive attitude

QUALIFICATION STANDARDS:

Skills

• Strong attention to detail
• Effective time management
• Organizational skills
• Good communication abilities
• Customer service awareness and guest-focused mindset

Education:

High School graduate or equivalent preferred.

Experience:

Previous experience in the service industry a plus.

NOTICE:

Friendwell Managed Hotels function twenty-four (24) hours a day, seven days a week,365days a year. As a part of the hospitality industry a hospitable service atmosphere mustbe maintained at all times. All employees are required to project a friendly, welcoming,and positive attitude.