Room Attendant

TPG Hotels and Resorts; Youngstown (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their team. This role is essential for maintaining cleanliness and a welcoming atmosphere in guest rooms and public areas. The ideal candidate will have a keen attention to detail and strong communication skills, ensuring a positive experience for all guests. With flexible hours and an array of benefits, this position offers a great opportunity for those looking to grow in the hospitality sector. If you are passionate about service and cleanliness, this role is perfect for you.

Benefits

Health, Dental and Vision Insurances

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Hotel Discounts

Qualifications

• Experience in housekeeping is a plus.
• Knowledge of cleaning techniques and safety practices.

Responsibilities

• Clean and tidy guest rooms according to established standards.
• Interact professionally with guests and respond to their requests.

Skills

Housekeeping Experience

Attention to Detail

Strong Communication Skills

Knowledge of Cleaning Techniques

Flexibility

Job description

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Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

1. Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
2. Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
3. Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
4. Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
5. Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
6. Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
7. Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
8. Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
9. Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
10. Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills and Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness, and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

Additional Information

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Hospitality

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