Room Attendant

Highgate; Windsor (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate Hotels in Windsor, CT is looking for a Room Attendant to maintain clean and attractive guestrooms while providing exceptional service to guests. Duties include cleaning rooms, handling laundry, and promptly reporting issues to supervisors. Candidates should have a high school diploma or equivalent and demonstrate the ability to communicate effectively. Weekend availability is required. Join Highgate Hotels to be part of a team dedicated to guest satisfaction.

Qualifications

• Experience in a hotel or a related field preferred.
• Must be able to stand during the entire shift.
• Ability to lift and carry weights as required.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties as assigned.
• Report maintenance repairs and missing items promptly.

Skills

Effective communication skills

Ability to exert physical force

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Company

Highgate Hotels

Location

Residence Inn Windsor
100 Dunfey Lane
Windsor, CT 06095

www.highgate.com

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set‑up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.
• weekends Required -

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.