Room Attendant

Waterford Group Llc; Williamstown (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Room Attendant to create memorable experiences for guests by ensuring rooms are clean and inviting. Ideal candidates will possess strong customer service skills and attention to detail, contributing to a positive guest experience. This role offers competitive benefits including health insurance, paid time off, and exciting extras such as hotel discounts and on-demand pay.

Benefits

Health Insurance

Paid time off

Hotel Discounts

On Demand Pay

401k Plan

Pet Insurance

Shoe subsidy

Qualifications

• Keen eye for detail and great customer service skills.
• Pleasant and friendly demeanor.
• Ability to work independently.

Responsibilities

• Cleaning and servicing guest rooms.
• Greeting guests and responding to queries.
• Updating the status of guest rooms to Supervisors.

Skills

Customer service

Attention to detail

Time management

Teamwork

Physical mobility

Job description

ABOUT US

At Waterford Hotel Group, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a supportive work environment, and numerous opportunities for professional development and advancement.
Come for a JOB, stay for a CAREER.

Room Attendant Overview:

First impressions are everything! As a Room Attendant with Waterford Hotel Group, you will have the opportunity to create lasting memories for every guest, ensuring guest rooms are comfortable, inviting, and clean. A housekeeping room attendant promotes a positive image of the property, ensuring a memorable guest experience.

What you will be doing:

Room attendants are responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and address all guest requests.

Responsibilities include:

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating the status of guest rooms to Supervisors or Managers.
• Returning and restocking cleaning supplies at shift end.

Job Requirements:

If you are interested in starting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management, and great customer service skills.
• Pleasant and friendly demeanor.
• Ability to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Waterford Health and Wellness:

Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full-time associates can enroll in medical, dental, and vision coverage, while part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different, and there is something for everyone with numerous supplemental insurances to choose from.

We know life gets in the way, and you deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stay with us for five years or more, enjoy paid days off for your birthday and employment anniversary!

Exciting Extras:

• On Demand Pay: Why wait for payday – get your pay when you need it, 24/7.
• Pet Insurance: We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan: Start planning for your future now.
• Hotel Discounts: One of the biggest industry perks.
• Shoes for Crew: All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V