Mahalo Cape May- Room Attendant

ICONA Resorts; Cape May (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company seeks a Room Attendant to ensure a high standard of cleanliness and guest satisfaction. Responsibilities include cleaning rooms, restocking supplies, and reporting maintenance needs. This full-time position requires good physical resilience, teamwork, and prior housekeeping experience.

Qualifications

• High school diploma or equivalent is required.
• Prior housekeeping experience is preferred.

Responsibilities

• Clean and maintain assigned hotel rooms.
• Stock necessary supplies and ensure rooms meet cleanliness standards.
• Report maintenance issues and attend meetings as required.

Skills

Communication Proficiency

Guest Focus

Detail Oriented

Thoroughness

Organizational Skills

Education

High school diploma or equivalent

Job description

Join to apply for the Mahalo Cape May- Room Attendant role at ICONA Resorts

1 month ago Be among the first 25 applicants

Join to apply for the Mahalo Cape May- Room Attendant role at ICONA Resorts

Get AI-powered advice on this job and more exclusive features.

Job Title

Room Attendant

Classification

Non-Exempt

Reports to

Housekeeping Supervisor

Job Description

Summary/Objective

The Room Attendant is responsible for cleaning, stocking and maintaining hotel rooms as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receives list of assigned rooms from managers and prioritizes rooms according to check out times.
• Checks inventory of cleaning cart; adds any necessary supplies.
• Knocks and announces self before entering a guest’s room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Makes bed, stocks towels, washcloths, and hand towels according to ICONA’s procedures.
• Wipes surfaces in room and cleans mirrors.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to ICONA’s procedures.
• Vacuums and mops floors.
• Ensures room meets ICONA’s standards with a final walkthrough.
• Notifies supervisor of room availability and reports any suspicious activity.
• Notifies supervisor of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting.
  
  

Competencies

• Communication Proficiency.
• Guest Focus.
• Detail Oriented.
• Thoroughness.
• Organizational Skills.
  
  

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This position operates in a hotel setting. This role requires good physical resilience and ability to work at a high pace while standing throughout the day.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds.

Physical Environmental Demands

• Stand- Over 2/3rd of the time
• Walk- Over 2/3rd of the time
• Sit- Under 1/3rd of the time
• Use hands to fingers, handle or feel- Over 2/3rd of the time
• Reach with arms and hands- Over 2/3rd of the time
• Climb or balance- Up to 2/3rd of the time
• Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
• Talk or hear- Over 2/3rd of the time
• Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time
• Adherence to all policy and procedures delineated in the ICONA Handbook
  
  

Position Type/Expected Hours of Work

This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays.

Travel

No travel is expected for this position.

Required Education And Experience

• High school diploma, or equivalent.
• Prior Housekeeping experience.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at ICONA Resorts by 2x

Sign in to set job alerts for “Room Attendant” roles.

Seasonal Public Areas Attendant (Madison Resort Wildwood Crest)

Seasonal Housekeeping Room Attendant (Madison Resort Wildwood Crest)

Seasonal Food Server (Madison Resort Wildwood Crest)

Food Server (Harry's Ocean Bar & Grille)

Milton, DE $35,000.00-$50,000.00 1 year ago

ICONA Diamond Beach- Beach & Pool Attendant (SEASONAL)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.