Room Attendant

Highgate Hotels, LP; Virginia Beach (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you'll play a vital role in maintaining clean and inviting guest rooms. This position requires attention to detail and a commitment to providing exceptional service. You'll be responsible for cleaning rooms to high standards, restocking supplies, and ensuring guest satisfaction. This is a fantastic opportunity to work in a dynamic environment within the hospitality industry, where your contributions will directly enhance the guest experience and uphold the company's reputation for excellence.

Qualifications

• Experience in hotel or related field preferred.
• Ability to lift and move objects up to 50 pounds.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cart and replenish supplies.
• Ensure overall guest satisfaction.

Skills

Cleaning Skills

Attention to Detail

Communication Skills

Education

High School Diploma

Job description

Room Attendant

Requisition ID

2024-56898

Category

Rooms Operations

Job Location

US-VA-Virginia Beach

Property

La Quinta Virginia Beach

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

La Quinta Virginia Beach

2800 Pacific Avenue

Virginia Beach, VA 23451

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.