Room Attendant

Hilton. For The Stay; Tampa (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

A leading hospitality company in Tampa is seeking a dedicated Room Attendant. You will be responsible for cleaning guest rooms and ensuring exceptional service. The ideal candidate will demonstrate qualities such as dependability, quality, and a focus on customer satisfaction. This role is crucial in maintaining the hotel’s high standards and guest satisfaction.

Qualifications

• Ability to clean and maintain guest rooms to high standards.
• Responsive to special guest requests.
• Strong customer service orientation.

Responsibilities

• Clean guest rooms including making beds and cleaning bathrooms.
• Change bed linens and replenish towels and amenities.
• Stock and maintain housekeeping supplies.

Skills

Clean guest rooms

Respond to guest requests

Hospitality

Dependability

Job description

Overview

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

AM Room Attendant/Housekeeper – Hilton Tampa Downtown

What will I be doing?

As a Room Attendant you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned including but not limited to making beds, cleaning bathrooms, dusting, and vacuuming
• Change and replenish bed linens, towels, and guest amenities as needed
• Perform deep cleaning tasks as needed
• Stock, maintain, and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly, and efficient manner
• Perform guest turn down service as needed

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!