Room Attendant - Hilton Baltimore

Hilton. For The Stay; Baltimore (MD); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Go Hilton travel program: 100 nights

DailyPay

ESPP - 15% discount

Maternity and parental leave

Debt-Free Education with Guild

Flexible shifts

Health Insurance for you and family

Mental health resources

PTO

401K plan with company match

Job summary

Hilton Baltimore Inner Harbor is seeking a Room Attendant to maintain cleanliness of guest rooms and respond to guest requests, supporting the hotel’s commitment to outstanding guest service and profitability.

The role offers a pay rate of $16.20 per hour plus additional incentives, with opportunities to grow in a premier hospitality brand known for its legacy and guest satisfaction.

Qualifications

• Ideal candidate eager to start in housekeeping with a positive attitude and passion for hospitality.
• Demonstrated Hilton values: Hospitality, Integrity, Leadership, Teamwork.

Responsibilities

• Clean guest rooms as assigned including beds, bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities as needed.
• Perform deep cleaning tasks as needed.
• Stock, maintain and transport housekeeping supply cart daily.
• Dispose of trash and recyclables.
• Respond to guest requests promptly and courteously.
• Perform guest turn down service as needed.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Quality

Productivity

Dependability

Customer Focus

Adaptability

Job description

Hilton Baltimore Inner Harbor is looking to expand their housekeeping team!

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Pay Rate: $16.20 per hour plus additional incentives.

Our ideal candidate is looking to begin their career in housekeeping has a great attitude and has a passion for hospitality.

What will I be doing?

As a Room Attendant you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned including but not limited to making beds cleaning bathrooms dusting and vacuuming
• Change and replenish bed linens towels and guest amenities as needed
• Perform deep cleaning tasks as needed
• Stock maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely friendly and efficient manner
• Perform guest turn down service as needed

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!