Room Attendant -DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Hilton Worldwide, Inc.; Detroit (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Room Attendant at a premier downtown hotel! This exciting role involves ensuring guest satisfaction by maintaining cleanliness and responding to requests. You will be part of a dedicated team committed to delivering exceptional service. Enjoy meaningful benefits, including competitive PTO, health plans, and a supportive work environment that fosters your growth. If you have a passion for hospitality and a keen eye for detail, this is the perfect opportunity to shine in a dynamic setting where every day brings new experiences!

Benefits

Best in class PTO

Discounted downtown parking

One Complimentary Team Member meal daily

Health & Welfare Benefit Plans

GoHilton Travel Discount Program

Retirement Savings Program

Employee Stock Purchase Plan

Employee Assistance Programs

Educational Assistance Programs

Paid Parental Leave

Qualifications

• 2+ years of professional cleaning experience required.
• Ability to lift/push/pull up to 50 lbs is essential.

Responsibilities

• Clean guest suites, including making beds and cleaning bathrooms.
• Respond to guest requests in a timely and friendly manner.
• Perform deep cleaning tasks as needed.

Skills

Cleaning Skills

Customer Service

Physical Stamina

Attention to Detail

Education

High School Diploma or equivalent

Tools

Housekeeping Supplies

Job description

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Job Description - Room Attendant - DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby (HOT0BGVL)

Job Number:

HOT0BGVL

Work Locations:

DoubleTree Guest Suites Ft Shelby/ Detroit Dwntwn 525 West Lafayette Boulevard Detroit 48226

The beautiful Doubletree Suites by Hilton Hotel Detroit Downtown - Fort Shelby is an all-suite property located in the heart of downtown Detroit! They are adding a Room Attendant to their housekeeping team in the New Year! This is a great opportunity to join our award-winning brand and be the heart of our housekeeping department by ensuring our guests suites are amazing and our guests enjoy their time with us at the Doubletree!

We are looking for someone with 2+ years of professional cleaning experience, able to lift/push/pull up to 50 lbs, and the flexibility to work weekdays, weekends, and holidays.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest suites as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels, and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Stock, maintain and transport housekeeping supply cart on a daily basis.
• Dispose of trash and recyclables.
• Respond to special guest requests in a timely, friendly, and efficient manner.
• Perform guest turn down service, as needed.

Meaningful Benefits for Your Career & Well-being

We support the well-being and performance of Team Members with industry-leading rewards, recognition, and support to meet their needs and dreams. Some of our current benefits for eligible team members include:

• Best in class PTO.
• Discounted downtown parking.
• One Complimentary Team Member meal daily.
• Health & Welfare Benefit Plans.
• GoHilton Travel Discount Program.
• Retirement Savings Program.
• Employee Stock Purchase Plan.
• Employee Assistance & Educational Assistance Programs.
• Lead@Hilton, our holistic Leadership Development framework that focuses on developing Team Members at every step of their career.
• Paid Parental Leave, Adoption Assistance & More!

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality.
• Productivity.
• Dependability.
• Customer Focus.
• Adaptability.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!