Room Attendant

Highgate Hotels, LP; Somerville (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a premier hospitality management company as a Room Attendant, where you'll play a vital role in ensuring cleanliness and comfort for guests. This position involves servicing guest rooms and public areas, adhering to strict cleanliness standards set by the brand and health guidelines. You'll be part of a dynamic team dedicated to providing exceptional service in a fast-paced environment. If you take pride in delivering a clean and welcoming atmosphere, this opportunity is perfect for you. Become part of a respected leader in the hospitality industry and contribute to creating memorable experiences for guests.

Qualifications

• Experience in hotel or related field preferred.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Thoroughly clean and sanitize guest rooms daily.
• Restock cleaning supplies and report maintenance issues.

Skills

Cleaning

Sanitization

Communication

Education

High School diploma or equivalent

Tools

Cleaning supplies

Sanitization supplies

Job description

Room Attendant

Requisition ID

2024-55579

Category

Housekeeping

Job Location

US-MA-Somerville

Property

La Quinta Boston - Somerville

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

La Quinta Boston - Somerville

23 Cummings Street

Somerville, MA 02145

Overview

The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel

following all of the Brand and CDC guidelines for cleanliness.

Responsibilities

Thoroughly clean and santize guest rooms on a regular schedule, daily.
• Remove all trash and dirty linen from public spaces, hallways, and rooms.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
• Replenish chemical bottles.
• Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Clean and sanitize according to CDC and brand standards

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.