Room Attendant

Hilton Shreveport; Shreveport (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

HRI Hospitality is seeking a Room Attendant to maintain cleanliness and service standards in their hotel. The role involves working closely with guests and team members to create a welcoming atmosphere while ensuring compliance with safety procedures. Qualified candidates should have strong organizational skills and at least 2 years of relevant experience.

Qualifications

• 2 years of similar experience in a similar environment.
• Detailed-oriented as it pertains to accuracy and efficiency.
• Ability to move, traverse, and position self to reach corners on floors and high places.

Responsibilities

• Maintain cleanliness standards of all guest rooms and public areas.
• Communicate effectively with supervisors and team members.
• Follow safety policies and procedures during job execution.

Skills

Organizational skills

Time management

Attention to detail

Teamwork

Education

High school graduate or equivalent

Tools

Cleaning equipment

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Job Title: Room Attendant

Supervision Exercised: None

JOB SUMMARY:Maintain cleanliness standards of the hotel in all guest rooms, back of house, and public areas.

JOB DUTIES

• Clean up to Hotel standards in all areas of the Hotel

• Communicate to the Supervisor, Housekeeping Manager, or General Manager when recovering any and all lost and found items

• Effectively work with team members to accomplish assigned tasks each day

• Greet each guest that you encounter in the hallways, lobby, or public areas with “Good Morning” or “Good Afternoon” or “Good Evening”

• Follow procedures for entering and leaving guest rooms

• Turn in keys and communication devices to the Housekeeping Department when the shift ends

• Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals

• Work in a safe manner to prevent injury to yourself, other staff members, or our valued guests

• Maintain organization and cleanliness of storage closets, guest laundry areas, and corridors

• Watch for safety hazards and report them immediately to your Department Supervisor

• Observe all safety policies and procedures during the execution of assigned duties

• Arrive at scheduled start time in appropriate uniform and ready for work

• Maintain control of keys issued to perform assigned duties

• Work efficiently and as part of the team

• Properly handle all equipment and cleaning chemicals (i.e. washer, dryer, detergents etc.)

• Maintain control of keys issued to perform assigned duties

• Maintain organization and cleanliness of maid closets, guest laundry areas, and corridors. Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry

MINIMUM REQUIREMENTS

• High school graduate or equivalent

• 2 years of similar experience in a similar environment.

• Organizational and time management skills.

• Must be able to give and receive information clearly.

• Detail-oriented as it pertains to accuracy and efficiency.

• Ability to move, traverse, and position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100# in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters. Lift, carry, and position loads of at least 25#. These abilities are required for an entire shift

• Ability to work as part of a team Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel.

Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

About HRI Hospitality

With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.