Room Attendant

Hilton Santa Monica; Santa Monica (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Hilton Santa Monica is seeking a dedicated Hotel Housekeeper to maintain clean guest rooms and public areas in accordance with brand standards. Morning, weekend and holiday shifts may be required.

Responsibilities include stocking carts, inspecting rooms, reporting damages, and adhering to safety procedures while delivering courteous service to guests. This role requires physical stamina and attention to detail to ensure a spotless environment.

Qualifications

• Push heavy carts as part of daily duties.
• Stand and walk for long periods during shifts.
• Communicate effectively with guests and team members.
• Attention to cleanliness and guest belongings.
• Observe proper procedures when entering guest rooms.
• Lift and move cleaning supplies within safety limits.

Responsibilities

• Clean guest rooms and public areas to Hilton standards.
• Stock cleaning carts with supplies and amenities.
• Observe knocking procedures and respect guest privacy.
• Report damaged or hazard conditions to management.
• Secure doors and maintain a neat work environment.
• Follow safety and security procedures and wear protective equipment.
• Assist other housekeeping staff as needed.

Skills

Push heavy carts

Stand and walk for long periods

Good communication

Attention to detail

Observant while entering rooms

Lifts up to 50 pounds

Job description

Job Summary

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards. Must beavailable to work mornings, weekends, and holidays.

Essential Job Functions

• Stocks cart to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes the entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned-out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage, or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when need.

Knowledge, Skills & Abilities

• Push Heavy carts.

• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions, and provide the required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off the cart

Physical Demands

• Pushing two hundred (200) pound carts
• Lifting fifty (50) pounds maximum.

• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

We are a drug-free workplace.

EOE/AA

Source: Hospitality Online