Room Attendant

Highgate; Sand City (CA); On-site; USD 19,286 - 24,796; Full time

Job summary

Highgate Hotels is seeking a Room Attendant to maintain clean and attractive guestrooms while delivering attentive, courteous service to guests at Monterey Beach Hotel in Monterey, CA.

The role involves cleaning guestrooms to standards, restocking supplies, and reporting maintenance or missing items to supervisors. Candidates should be able to lift up to 50 pounds, stand for long shifts, and communicate effectively with guests and staff.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds frequently to lift/move objects.
• Ability to stand during entire shift.
• Ability to communicate effectively verbally and in writing with all staff and guests in a courteous, service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Prepare cleaning cart with supplies and linen for next shift.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock housekeeping cart for next day
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance needs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items per standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Stand for long shifts

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Company

Highgate Hotels

Location

Monterey Beach Hotel Monterey, CA

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.