Room Attendant

Highgate; Monterey (CA); On-site; USD 19,286 - 30,307; Full time

Job summary

Highgate Hotels is seeking a Room Attendant for Monterey Beach Hotel in Monterey, CA. The role focuses on maintaining clean guestrooms and delivering attentive, courteous service to guests.

The incumbent will thoroughly clean rooms, stock supplies, and report any maintenance needs while upholding cleanliness and safety standards for a positive guest experience.

Qualifications

• High School diploma or equivalent, hotel experience preferred.
• Ability to lift up to 50 pounds occasionally, and 20 pounds frequently.
• Ability to stand during entire shift.
• Effective verbal and written communication with guests and colleagues.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies and linen for housekeeping cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Report missing items from room to Housekeeping Supervisor/Manager.
• Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Company

Highgate Hotels

Location

Monterey Beach Hotel Monterey, CA

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.