Room Attendant

Highgate Hotels, LP; Monterey (CA); On-site; USD 26,174 - 34,440; Full time

Job summary

Monterey Beach Hotel in Monterey, CA is seeking a Room Attendant to maintain clean guestrooms and provide attentive service to guests.

Responsibilities include cleaning according to standards, restocking carts, reporting maintenance needs, and ensuring guest satisfaction. Requires ability to lift up to 50 pounds and stand for a full shift; High School diploma preferred; strong communication skills are essential.

Qualifications

• Strong communication skills with guests and colleagues.
• Ability to stand for long periods and lift up to 50 pounds.
• Able to work efficiently in a fast-paced hotel environment.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping carts and replenish supplies.
• Report maintenance issues to supervisor.
• Ensure cleanliness of hallways and public areas.

Skills

Communication skills

Physical stamina

Teamwork

Education

High School diploma or equivalent

Job description

Room Attendant

Monterey Beach Hotel, Monterey, CA

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation: USD $21.91 per hour (Hourly)